Miscellaneous
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How do I pay for my own trip on the MissionMinder website?
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Is there a way to donate online using a check?
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I added some people to a team, but they never received a confirmation/welcome email. What should I do?
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How can I get or print a copy of the tax receipt for my online donation?
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I made a donation using bank draft, got a confirmation email, but my account was never charged and the gift is not showing up on the missionaries fundraising page. What is happening?
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Two or more people (family members) are trying to use the same email address to apply for a trip. When I approve the second one, it overwrites the first one. How do I handle this situation?
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If I used MissionMinder for our upcoming mission trip, but then cancelled because we wouldn't need the service for several months afterwards, what would happen to the data? Am I able to re-activate the account at a later date or would I need to start from scratch again?
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I get an email each time WePay is sending us funds, but I can't tell what project or team member it is for. How do I find out those details?
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Is there a way to resend an email invitation for someone to join Mission Minder? I have a person saying they didn't get it when I assigned them to a team...
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Is there a way to archive a member off of a team without deleting them?
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We need to set things up so that the MissionMinder account Administrator (owner) and the WePay account Administrator (owner) are two different people. How do we do that?
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Do you offer online training or training videos?
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I am having trouble logging into WePay. How do I reset my WePay account password?
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Do you offer training classes or materials on how to use MissionMinder?
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Is information in My Profile private, or can other team members read it?
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Can Administrators and Assistants edit Team Member profiles?
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Can I edit the email address associated with my account.
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Can and Administrator re-assign ownership of an account to another person?
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Is there a limit to space or how many files I can save in my project file folders?
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Is MissionMinder secure? Is my data backed up? Can I make a backup copy?
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Does MissionMinder interface or have a plug-in (or API) to work with church management systems like Fellowship One or ACS?
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How much does it cost to use MissionMinder?
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My profile picture is upside down or sideways. How can I fix it?
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What has happened to the Prayer Team page?
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How do I cancel my account
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I have many attachments that a potential team member needs to read