How can I get or print a copy of the tax receipt for my online donation?

WePay and MissionMinder will send you an automatic email confirming your transaction. However, neither MissionMinder or WePay are non-profit organizations and are therefore not able to issue tax-deductible receipts. MissionMinder and WePay provided an online system for collecting then routing your donation directly to the receiving organization. As such, the church or non-profit organization hosting the mission trip and/or team member you donated to will be responsible to issue any official tax-deductible receipt(s).

Miscellaneous

  1. How do I pay for my own trip on the MissionMinder website?
  2. Is there a way to donate online using a check?
  3. I added some people to a team, but they never received a confirmation/welcome email. What should I do?
  4. How can I get or print a copy of the tax receipt for my online donation?
  5. I made a donation using bank draft, got a confirmation email, but my account was never charged and the gift is not showing up on the missionaries fundraising page. What is happening?
  6. Two or more people (family members) are trying to use the same email address to apply for a trip. When I approve the second one, it overwrites the first one. How do I handle this situation?
  7. If I used MissionMinder for our upcoming mission trip, but then cancelled because we wouldn't need the service for several months afterwards, what would happen to the data? Am I able to re-activate the account at a later date or would I need to start from scratch again?
  8. I get an email each time WePay is sending us funds, but I can't tell what project or team member it is for. How do I find out those details?
  9. Is there a way to resend an email invitation for someone to join Mission Minder? I have a person saying they didn't get it when I assigned them to a team...
  10. Is there a way to archive a member off of a team without deleting them?
  11. We need to set things up so that the MissionMinder account Administrator (owner) and the WePay account Administrator (owner) are two different people. How do we do that?
  12. Do you offer online training or training videos?
  13. I am having trouble logging into WePay. How do I reset my WePay account password?
  14. Do you offer training classes or materials on how to use MissionMinder?
  15. Is information in My Profile private, or can other team members read it?
  16. Can Administrators and Assistants edit Team Member profiles?
  17. Can I edit the email address associated with my account.
  18. Can and Administrator re-assign ownership of an account to another person?
  19. Is there a limit to space or how many files I can save in my project file folders?
  20. Is MissionMinder secure? Is my data backed up? Can I make a backup copy?
  21. Does MissionMinder interface or have a plug-in (or API) to work with church management systems like Fellowship One or ACS?
  22. How much does it cost to use MissionMinder?
  23. My profile picture is upside down or sideways. How can I fix it?
  24. What has happened to the Prayer Team page?
  25. How do I cancel my account

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