I have some family members who submitted trip applications using the same (shared) email address. How do I add them them all to the team without over-writing anyone's profile?

Each team member with a MissionMinder account must have a unique email address to be added to the system and have a user login.  There is no way around this.

If two different members are trying to apply using the same email address to apply, and you try to add them more than one of the to the team, one of them is going to get overwritten. 

(You can receive multiple applications from the same email address, as this allows someone to go back and re-apply if for some reason their application was not complete or you needed them to fix something or provide more complete information.  It also allows them to apply for multiple trips.) 

As a remedy, the best option we can offer at this time is for you to ask them to complete the application again, each person using an unique email address.(You can create free ones using gmail or yahoo). To save them time and some frustration, you could copy/paste and send them the text of their prior applications. That way they could just paste the answers back in.

Keep in mind that Google also allows you to forward an email address to another email address. This could be helpful if you're bringing children on a trip. You can set up an email for your child and have it forward to a parent's email. 

Using MissionMinder

  1. I have some family members who submitted trip applications using the same (shared) email address. How do I add them them all to the team without over-writing anyone's profile?
  2. I filled out an application but never received a confirmation email saying my account was created.
  3. Is there a way to send a thank you note to a donor?
  4. Is there a way I can delete an application? I have deleted them as team members, but their application is still there.
  5. I need to post some website links for my team to go to. Where can I do that?
  6. Can I send instant text messages to my team, and can they respond?
  7. Does you have a mobile app? How can I access my data while on the field?
  8. I have someone helping with the project, but not going on the trip or traveling with the team. Can I mark them so they show up different in reports and team pages?
  9. I want to let one or more other people help set-up and/or manage our team website. How do I do that?
  10. I can't login or forgot my username and password. How do I reset my password?
  11. When I export my donation details, some gift amounts are listed as 0. What is this about?
  12. The box where I want edit the Welcome Page text is too small to see what I'm doing. Can it be made bigger?
  13. Why am I getting two (2) notices every time a trip application is submitted?
  14. Can I change my Trip Name or Dates ?
  15. Nothing happens when I click the Dashboard or Change Trip links at the top of the page.
  16. How do I add children to the team that do not have an email address? Can they share their parent's email address or login?
  17. Changes to the status of a to-do item are not saving when I navigate back to the "My Team" page profiles.
  18. How do I add or create a new trip?
  19. I cannot see the menu bar or login (sign in) button.
  20. How to create background check forms
  21. Can we set up electronic signing on Mission Minder?
  22. Can team members sign documents online
  23. How do I deactivate my account?

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